Bill Haynor, Founder and CEO of Seniorquote, has over 30 years of experience in insurance and the financial services industry. He was a Founding Director and 14 year Board Member of SelectQuote Insurance Services, Inc. the nation’s leading direct distributor of term life insurance. He was the Founder and Managing Director of one of the nation’s leading bank owned direct response term life and final expense agencies, First Union Insurance Services, Inc. He was Founding Bank Director and past Vice Chairman of STAR System, the nation’s largest shared ATM network. Bill founded Seniorquote to help seniors sort through the many complicated Medicare options available to them after they turn 65.
With over 10 years’ experience as an administrative manager, specializing in administrative support, customer service, and sales enablement, Raelene Sames manages processes for contracting, licensing, appointments, and errors & omissions insurance for SeniorQuote. In addition, she coordinates agent compliance training with insurance carriers, and supervises the processing of all Life Insurance, Medicare Advantage, Medicare Supplement, Part D Rx, Vision and Dental applications with SeniorQuote’s nationwide partner carriers. Raelene received her BS and MBA degrees from the University of Phoenix.
My mother and father are seniors and I treat each of my clients as though they were my parents—in other words, with utmost respect and care. Seniors deserve excellent service and that is my goal every day. I really enjoy getting to know seniors better and learning from the wisdom they share with me. SeniorQuote gives me the best opportunity to help people because of the selection of products we offer, the variety of companies we represent and the ability to offer insurance plans nationwide. I take pride in the SeniorQuote mission to help seniors find health or life insurance that suits their needs at the most affordable cost. It’s a challenging, gratifying and rewarding career that I am very grateful for.
Jonathan’s #SeniorMoment: A woman was telling me about her current situation: a few days back, she was going on the fourth day without her blood thinner medication–she could not afford the cost of $200 per month for the prescription. Suddenly, she became lightheaded and collapsed to the floor where she debated whether or not to call 9-1-1 because of how much she feared it would cost her. The day after, she began searching for help with her insurance coverage. She spoke with representatives from several companies and was told she couldn’t make any changes until the Open Enrollment Period. Then, she got a call from me.
I learned more about her situation–how she often had to choose between buying food or medicine, and how everyone she talked to said they wouldn’t be able to help her right now. About half an hour into our conversation, I discovered her income level would make her eligible for a Low Income Subsidy (LIS) from the government, which would help lower her prescription drug cost to less than $7 each. This also allowed her to make changes to her insurance coverage, when most people can only change from October 15 to December 7.
We proceeded with the application for help on drug costs and a proper Medicare health plan. Once we had completed it, I heard a muffled “Thank you.” I could hear her sniffling and crying, and I asked, “Are you okay?” She took a minute, then said “It’s just.. I prayed for help last night. Today I was worrying about how I will afford to stay alive. And then you called.”
A couple weeks later, she was approved for the extra help on her drug costs, and we were also able to change her health insurance plan to a more suitable, affordable plan. It was the most gratifying experience of my career.