SeniorQuote Supports Customers through Unique Business Model

Company offers Field and Call Center Support with Hiring of Insurance Veterans
Gina Carlini and Bryan Swearinger

San Diego, Calif. (October 7, 2013) – SeniorQuote Insurance Services has developed a unique business model designed to offer the most comprehensive support for seniors seeking healthcare coverage. With the addition of insurance veteran Gina Carlini as Director of Sales, SeniorQuote has developed a customer support call center that allows seniors from around the country to speak with a team of experienced professionals and ask a wide range of questions about their healthcare needs. SeniorQuote further expanded their support capabilities by building an experienced field service team under the direction of their field sales manager, Bryan Swearinger, an experienced insurance executive.

“It is very rewarding to see our vision coming together,” said SeniorQuote Founder and CEO, William Haynor. “We wanted to create a new kind of healthcare insurance company for seniors that provides them with support and guidance to ensure that they receive the best possible health insurance at the lowest price. By hiring two very experienced insurance professionals, Gina Carlini to build our call center and Bryan Swearinger to build our field support team, we are able to help seniors comparison shop by phone and in person. It is a very unique business model that provides seniors with incredible access to information on their health coverage options.”

SeniorQuote’s comparison service is another unique feature not available through most insurance providers. The San Diego-based company allows seniors and their families to cross-shop multiple carriers for Medicare Supplement and Medicare Advantage Plans, with the support and guidance of an experienced team of insurance professionals.  While most insurance providers offer plans from a single insurance carrier, SeniorQuote represents several of the highest-rated insurance companies in the nation, allowing their customers the freedom to choose the supplemental health insurance that best fits their needs.

“Seniors are looking for more options for their Medicare Supplement and Advantage insurance plans,” said Haynor, age 72, a business leader with more than 40-years of experience in the insurance industry. “SeniorQuote gives them the opportunity to compare the healthcare plans from all of the top-rated insurance carriers. They can compare the costs and coverage from a licensed professional over the phone or in person, then choose the plan that best fits their budget and health needs.”

SeniorQuote, founded in 2001, offers comparison shopping services in over 30 states, including Ohio, Nevada, Florida and California.  The company continues to expand its service reach by licensing in new states, like Oregon and New Jersey, and adding field service and call center agents. SeniorQuote plans to expand its services throughout all of the states by year end.

About SeniorQuote Insurance Services, Inc.
SeniorQuote Insurance Services, Inc., headquartered in San Diego, California, is a Medicare Supplement and Advantage insurance agency founded for the singular purpose of helping seniors find the perfect insurance coverage for their personal needs.  The company, founded by veteran insurance executive William Haynor, offers Medicare Supplement and Advantage products from several of the nation’s leading and most respected carriers, through a team of licensed, experienced, and  highly trained customer associates.  To learn more about the company and the carriers represented, visit SeniorQuote.com.

“Navigators” in Healthcare:

Healthcare, Medicare, Medicaid, and Obamacare have become constant topics in news.  With so much being said, changed, and analyzed, it can be hard to keep up with actual changes to state and federal programs.  As a result of increased confusion, you may have heard the term “navigators” in the media recently,

If your head is spinning trying to keep up with the newest Medicare and healthcare policies you are not alone.  The navigators are here to help.  State and federal government officials realize that people are confused about the details of Medicare, Obamacare, and the changing healthcare landscape, and they are trying to implement a network of trained and experienced people known as the Navigators to assist average Americans and seniors.  Think of navigators as your personal Medicare assistants, who can walk you through the details for everything related to healthcare; from signing up for benefits to explaining the intricacies of adding supplemental plans.

While the navigator program offers promising improvements to the current healthcare system, the qualifications and experience level of each of the navigators may not be equal.   According to the Wall Street Journal, the concern for industry experts, consumer advocacy groups and government officials is that the requirements for becoming a navigator may not be stringent enough.  The thought of under qualified people advising Americans about something as important as their health is a very real concern and the greatest hurdle confronting the navigator program.

Currently 34 states are letting the federal government run their healthcare exchanges, and will allow them to dictate the qualifications of the navigators who operate in their state.  It appears that the federal government is committed to the navigator program, leaving the individual states with legitimate concerns For example, if you reside in one of the 16 states, who operate their own exchanges, like California, you may not have a navigator program available to you, as those states will not be required to implement a navigator program, unless they choose to.

The navigator program could be a great step towards simplified healthcare and its’ progress will continued to be monitored throughout the industry.

If you have questions about your personal healthcare, insurance coverage, or Medicare, you can contact the Medicare experts directly at SeniorQuote by calling 888-278-5126.